Monday 6 October 2008

A Bonus Strategy

Does your TQS application look like this?

Well, I hope not.

Last week in an organisation that doesn’t need me to remind its managers of what happened, we drew together all the evidence that people had sent over to the application writing team.

There were so many folders and guides and reports we had difficulty in getting into the room. We certainly couldn’t see each other across the table where we were working.

We decided to measure the depth of the paperwork that the team was being asked to go through and to use to help with the application.

I’ve added up all the figures.

If all the pieces of paper were piled on top of each other, each of the four people on the application writing team would have a pile of documents like the one above to work through.

So, here’s the bonus strategy for success.

When you ask for help with evidence gathering, be quite specific about what you say you want. Otherwise you could end up with a pile like the one we ended up with at ………… (Your secret is safe!)

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