Your Route to TQS Certification (7) Adopt a realistic timetable.

“We must get the TQS within six months.”

I hear statements like this a lot. They tend to be followed by a series of reasons why the organisation must have the TQS soon.

They are rarely followed by statements about how time is going to be made in the busy life of the organisation to do the job properly.

A realistic timetable is one that ensures that the organisation sets up the right systems and processes to ensure that the developments it introduces work. It also allows time for these systems and processes to be shown to be working.

Consistency and standardisation are concepts that need to be borne in mind throughout the TQS journey.

• Do you do what you say you do?
• Do you do what you say you do – consistently?
• Do you work to clearly defined standards in terms of your performance?
• Can you demonstrate that, over time, you are working to these standards in a consistent manner?
  

Setting up the right systems is one thing. Demonstrating they work and are used – embedded in other words – is something else.

So, the final strategy for success is all about being realistic about how long your journey to certification will take.